Recovery

The default account admin cannot be deleted. If the password for this account is lost and no other admin account can access CenterScape then the system is locked. CenterScape can still be recovered in this case and the procedure is as follows on both Linux and Windows.

1. Stop the CenterScape Service
2. Edit the system properties file which can be found in the conf directory of the CenterScape install
3. Change the line with the attribute "admin.pw="
   • The password initially shown will be encrypted and look simular to admin.pw=YFxLrGZkQZVHEaVwLa3G9LZy0aQ9zXo87lI7vS9XaV5V60pcIgrFTdtQmGBtqC+Y
   • Change the line to be admin.pw=admin where admin is the plaintext password. Any plain text password can be used as "admin" is just a suggestion and default.
   • When the service is restarted the plain text password will be encrypted and the admin user can log in to CenterScape
4. Start the CenterScape Service
5. Login as admin with the plain text password

_ Note: The admin account is the only account that can reset this way, but the admin account can be used to reset the password on all other local accounts._